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July 2005
Record Membership
Quote My Technology hits a record level of Service Provider membership throughout all its industry websites. Thousands of Service Providers have plugged into the Quote My Technology system.
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Quote My Technology Pty Ltd (ACN: 111 088 343)
This is Quote My Technology's Customer Privacy Policy available at URL: www.quotemytechnology.com.au/privacypolicysp.php.
It applies for both customers and service providers of our web site. We require that all our customers
and service providers agree to abide by our Privacy Policy as part of our terms of trade.
Our Commitment
- We understand that the privacy of your personal details, and the security of your transactions
with us, is of paramount importance to you. Quote My Technology has therefore adopted data protection
policies with respect to your privacy and security.
- We are committed to preserving and respecting your privacy and complying with the National Privacy
Principles embodied in the new Privacy Act which came into effect in December 2001.
- In order to ensure that we meet and maintain our Privacy standards, we have appointed a Privacy
Compliance Officer. Should you wish to contact us in relation to Privacy, please email us at legal@quotemytechnology.com.au.
Information Collected
We collect different information about you at different times.
- When you make an inquiry, sign up or contact Quote My Technology for our services, we request
information such as name, address, telephone number, domain name, credit card details, business
details (business name, ABN) and any other personal information required to provide the services.
- We may also collect personal information (such as contact details) about persons who are not
our customers, including former customers, persons who enter competitions and persons who provide
personal information about others (for example, when referring customers to us).
- We may also monitor and/or record telephone conversations with you from time to time in order
to train staff and to improve our service to you.
- We do not collect sensitive information such as your race, religion, beliefs or sexual preference
except where you have consented or where we are permitted or required by law to do so.
- If you respond voluntarily to our surveys or other interactive communications, we collect the
responses and use the information to improve the quality and range of products and services.
- You may stop the delivery of future promotional email from Quote My Technology by following the
specific instructions in the email you receive. These instructions will tell you how to remove
your email address from our promotional email list.
Non-Identifying Information
- To improve our performance, we do operate statistics gathering software on our web site to collect
information about the number of visitors coming to the site. No identifying information is collected
by this software.
- We make use of "cookies" technology on our web site. We use cookies to improve the functionality
of our web site, not to store any of your personal information. Cookies cannot determine the identity
of individual users. It is a feature of your Internet browser which you can disable at any time,
but if you disable this feature you may not be able to access all of the functionality of our web
site.
Use of Personal Information
We use your personal information:
- to identify you so that we can provide services to you;
- administer our provisions of services (such as sending you bills and collecting amounts owed);
- for billing and credit control purposes;
- to monitor and address complaints, other feedback, and to resolve disputes;
- to improve the services we provide to you and to inform you about any improvements or changes
in services;
- for technical support purposes;
- for sales support and product upgrades (in the form of newsletters, surveys);
- to market other services that we or third parties offer;
- to monitor your compliance with our Acceptable Use Policy and other terms and conditions of supply;
- to comply with our reporting and legal obligations;
Disclosure of Personal Information
Generally, we will not disclose personal information we collect about you to any third parties without
your prior consent. Similarly, we will not sell any information we collect about you.
We will disclose your personal information, without notice or your consent, only if:
- we are required to do so by law or in the good faith belief that such action is necessary to
conform with the laws, applicable code of conduct or legal process served on us in relation to
our business or web site;
- to protect and defend the rights or property of Quote My Technology;
- if we sell our business or part of it;
- in extreme circumstances, to protect the personal safety of users of Quote My Technology's services,
its web site, our staff or the public.
Accessing and Updating Personal Information
- We will take all reasonable steps to ensure that your personal information which we collect,
use or disclose is accurate, complete and up-to-date.
- You can access and correct some of the personal information (such as contact details) that we
hold about you by securely logging in to our web site.
- If you wish to access the information we hold about you, please send an email to our Privacy
Compliance Officer at legal@quotemytechnology.com.au and
we will respond to you within 30 days. A handling fee may be payable so that we can obtain the
information you require.
- If you contact us via telephone, you will need to answer a few security questions before any
personal information is revealed or amended.
- You can also request that incorrect information about you be corrected or deleted.
Security
- We take all reasonable steps to protect the security of the personal information that we hold.
This includes appropriate measures to protect electronic materials and materials stored and generated
in hard copy.
- You should be aware that the Internet is not a secure environment. Constant changes to the Internet
and technology mean that we cannot guarantee that data transmission will be 100% secure, or safe
from attack by unauthorised intruders. If you use the Internet to send us information, including
your email address, it is sent at your own risk.
- If you do not wish to provide your credit card details over the Internet when paying for a product/service
you can download and complete the "Print and Fax Order Form" from our website.
Updating our Privacy Statement
We may revise or update our privacy statement from time to time. Should we do so, we will update
the policy on our web site. We will inform all of our customers when this occurs via email to their
primary email account.
Complaints and further information
If you have a complaint about any aspect of our privacy procedures or would like further information
please contact our Privacy Compliance Officer at legal@quotemytechnology.com.au.
We will deal promptly with your complaint. If we cannot resolve the complaint to your satisfaction
within a reasonable time, you or we may refer the complaint to the Privacy Commissioner.
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